Returns & Exchanges

At Pilot Flight Jackets, we want you to be completely satisfied with your gear, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed items. If your jacket doesn't fit perfectly or meet your expectations, we are committed to making it right through a swift exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your jacket in its original packaging with all tags attached to ensure the item remains protected during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; once received at our hangar, your refund or exchange will be processed within 5-7 business days.